Shipping

Shipping cost is calculated on a "per order," "per item" or "per pound" basis and is based on the shipping option you select. We sometimes offer free shipping for specific shipping options in select categories, or free shipping sitewide.

When customers place their order they could see the estimated arrival date on the product page or during the checkout process. During order confirmation, customers can select an estimated delivery date from the options provided. You may choose to receive same-day delivery in some eligible areas but it will cost a bit more to get items delivered in one day even on Saturday, excluding Sunday and public holidays.

Enter the 5 digit shipping destination ZIP code or allow SupportNerds.us to track your current delivery location gives a more accurate estimation of date and time for your shipment. In certain orders, the delivery may take longer additional processing time due to order size, availability of a product by location and due to inventory status, or the volume of orders we are processing. For any reason, if you did not receive your order, you may request a refund or replacement only if you inform us during your return and exchange period.

Note: Please note that based on size, weight or supplier restrictions, some products cannot be shipped to, or maybe delayed when shipped to, a PO Box address. In such a case you should be able to use the Post Office as the shipping address for one of these items, you will see a shipping alert in your cart.

Buy a product through SupportNerds.us are subject to a destination contract. That means the risk of loss and title for these products passes to you upon the carrier's delivery to your ship-to address.