Managed IT Services: A smarter way to upscale your business

Cloud Managed Service provider

If you own a business, chances are you are struggling to keep it running, considering the IT challenges you are facing. Well, not anymore because SupportNerds are here at your disposal to guide you through the darkest storms you are facing so you can get the most out of your business. Every business has an on-going IT task or issues that need to be fixed. There are several tasks like cybersecurity, cloud storage, data security, and so on that need to be managed and kept up and running. You really wouldn’t want to stress about managing those tasks all the time instead of focusing on your business growth. Many a time, not all small businesses have the resources to manage those tasks effectively. It is where Managed IT Services come into play. In this blog, we are going to explore the possible ways how Outsourcing IT Services would help your business to run in full swing.

What are managed services?

Before digging deep into the details, let’s understand what are Managed Services? Well, to put it in simple terms, it is when an organization outsources certain IT functions to a third-party provider. In this case, we can refer it to as managed service providers or MSP. Relying on MSP can benefit companies whether they want to outsource certain services to keep the equipment up and running or
they can choose to rely on MSP so they can work with the companies’ in-house IT team.

No matter what, MSPs are necessary to help companies upscale their business by deploying the best IT practices. The main function of the Managed service providers is to support an experienced IT team by taking extra work off of their plates.

Why do you need Managed Services?

Technology Growth-

The technology was not as complicated as it is now. The way how we work is changing day-by-day. A decade ago, the dependency on technology was far lesser than it is today. We’ve seen that in the recent times of the pandemic, employees are accessing a company’s confidential data from their personal computer, and we all know no one can afford industry-level cybersecurity. Most of the employees are working remotely, chances are it will pose a bigger challenge to manage everything perfectly. Hence, you need someone who is providing top-notch IT security.

Filling the gap-

According to research by Korn Ferry Institute, the chances are industries will face a hard time filling the job vacancies. By 2030, companies working in the technology, media, and telecommunication sectors can face a shortage of up to 4.3 million people globally, which results in companies would lose trillions of dollars.

In other words, companies will not have enough taskforce to support many critical IT services. Having said that, it would cause a ruckus, and it would impact your business negatively because chances are you do not have enough people to manage and maintain the security issues. That would put your business at risk of cyberattacks. And even if you have an experienced IT team, then the last thing you want to do is wear them out on small tasks and maintenance issues. On the other hand, MSPs can take care of those tasks by deploying the best IT solutions.

Most common types of services

There are a number of services that a company needs, but it totally depends on the company’s in-house IT capabilities. Moving forward, here are some of the most common types of services-

Data backup-

As we have mentioned above that technology is changing at a faster pace each day and evil is also evolving. Hence, having a reliable data backup solution would help companies in the long run. IT backup services protect your data and help you recover everything. Managed service providers can help you with that.

Help Desk Solutions-

IT Managed service providers offer help desk solutions to their customers, so they can give specialized on-call IT services for troubleshooting their issues either on-site or remotely.

IT Support Services-

It is useful to its customers as they will get the combination of IT to support as well as IT guidance. The MSP will give you an in-depth insight into how your system works and how it should work while managing and patching your devices.

Managed network security-

Managed network security

Cybercriminals are ready to exploit even the slightest flaw in your network that would result in the loss of billions of dollars. MSP will get you ahead of these devious hackers by offering you the best IT solutions and helping you with data security. They also offer services like network intrusion detection and prevention, virus and spam eradication, content filtering, and so on!

Types of providers and companies

Most of the managed service providers offer a different level of services to the companies depending upon their needs and requirements. In fact, they provide personalized or customized packages after learning where the company is lacking. Before choosing an MSP, let’s understand the common levels of services that they offer.


If your company has significant in-house IT resources, then this might be well-suited for you. In this basic package, the MSP will take some of the day-to-day tasks off of your internal IT team’s plate. The MSP focus on monitoring, alerting the customer in order to fix the issues with your company’s technology. They won’t be involved in their strategic IT work/planning.


It is one of the best options for your company if your company has significant internal IT resources and need strategic guidance for future growth. The MSP will continue performing all the operations they would perform in the basic relationship. On top of that, they will also provide strategic guidance in creating a plan to scale up.

Full Outsourcing-

If the MSP is offering full outsourcing services, then chances are, they have highly trained staff and will be able to offer all-round IT services in which they will use their own facilities and equipment. They offer everything from basic operations to high-level strategic services.

Cloud Managed Service provider-

They are almost similar to the regular MSP and offer the same benefits but they have a special focus on cloud management. A company can choose both- the traditional MSP services or cloud management as a part of their packages.

Support Nerds Offering-

Support Nerds, IT Managed Services offers a complete package so you can only focus on upscaling your business. We will give you the crucial support and will be like a pillar so you can grow exponentially. You will get customized packages specially tailored for you. We offer enterprise-level IT Solutions, and we will seamlessly integrate with your in-house IT team. Along with that, we offer phenomenal customer service support 24*7. We will always be there to assist you no matter what.

If you are ready to take your company’s growth to a whole new level, let’s spark a conversation. Contact us for a custom consultation.

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